Refund policy

Every subscription starts with a free trial. If you cancel before the trial ends, you are not charged.

If you're not satisfied, you can request a full refund of a payment up to 30 days after that charge, with no need to give a reason. This applies to the first charge and to renewals.

Payments are processed by Paddle.com, our reseller and Merchant of Record. To request a refund, use the link in your receipt email or go to paddle.net with the email you used to buy. You can also write to us at hello@mypaddock.app and we'll handle the request with you.

When a refund is made, the corresponding subscription is cancelled. You keep read and export access to your data during the export period set out in the Terms.

This policy does not limit the rights you have by law as a consumer.